Refund Policy

Last updated August 15, 2026

AgentMailMagic Inc. operates AgentMailMagic, a direct-mail service for real estate professionals. This policy explains when we refund an order. It sits alongside the “Payment, subscriptions, and refunds” section of our Terms of Service.

Before your cards go to production

Before your cards go to production you see your own card rendered with your branding. If you are not satisfied with it, tell us before production begins and we refund your order in full — nothing has been printed, and nothing is owed.

After a batch has printed

Once a batch has printed, we refund the campaign cost for any batch that does not land at its intended addresses.

If your area is already taken

If your chosen neighborhood is already exclusive to another agent and we cannot find you an open area nearby, we refund you in full.

Other requests

Refund requests for other reasons are evaluated case-by-case. Refunds are issued to the original payment method through Stripe and typically appear within 5–10 business days.

Contact

AgentMailMagic Inc. — hello@agentmailmagic.com.